Frequently Asked Questions

Our Help Center has dedicated My Order and My Subscription sections. Browse by topic or use the search to find current guidance. For assistance with a specific question, visit Stumptown Customer Support.

Visit our Customer Support page for current contact options and help with your Stumptown experience. The General Inquiries section also covers company questions, wholesale, promotions and partnerships.

Read our Return Policies guide for current information about returning an order. If you still have questions after reviewing the guide, visit Customer Support for assistance.

Explore our Brew Guides for equipment suggestions and step-by-step brewing instructions. Choose a method such as French Press, Chemex or AeroPress to get started.

Use our Product Locator to find retail partners carrying Stumptown coffee and cold brew. For cafe visits, browse Locations for cafe information and directions.